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 Defining the problems === Defining the problems ===
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 Identifying the cause of the problem === Identifying the cause of the problem ===
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 i. Deermining the root cause  i. Determining the root cause
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=== Implementing the resolution ===
 i. Identify possible solutions
 i. Implementing the best solution
 i. Verify the resolution
 i. Document the resolution

NSX Training Day 1

infrastructure

Defining a System Problem

  • Problems can arise from numerous sources, which include:
  • Configuration issues
  • Resource contention
  • Network attacks
  • Software bugs
  • Hardware failures
  • Poor or untested designs

Troubshooting Process

Defining the problems

  1. Identifying symptoms
  2. Gathering information
  3. Identify recent Changes

Identifying the cause of the problem

  1. Identify possible causes
  2. Determining the root cause
  3. Test possible causes of the problem

Implementing the resolution

  1. Identify possible solutions
  2. Implementing the best solution
  3. Verify the resolution
  4. Document the resolution

首頁/2016-11-14 (last edited 2016-11-29 03:03:45 by merlyn)