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| Defining the problems | === Defining the problems === |
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| Identifying the cause of the problem | === Identifying the cause of the problem === |
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| i. Deermining the root cause | i. Determining the root cause |
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=== Implementing the resolution === i. Identify possible solutions i. Implementing the best solution i. Verify the resolution i. Document the resolution |
NSX Training Day 1
infrastructure
Defining a System Problem
- Problems can arise from numerous sources, which include:
- Configuration issues
- Resource contention
- Network attacks
- Software bugs
- Hardware failures
- Poor or untested designs
Troubshooting Process
Defining the problems
- Identifying symptoms
- Gathering information
- Identify recent Changes
Identifying the cause of the problem
- Identify possible causes
- Determining the root cause
- Test possible causes of the problem
Implementing the resolution
- Identify possible solutions
- Implementing the best solution
- Verify the resolution
- Document the resolution
