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== Troubshooting Process == === Defining the problems === i. Identifying symptoms i. Gathering information i. Identify recent Changes === Identifying the cause of the problem === i. Identify possible causes i. Determining the root cause i. Test possible causes of the problem === Implementing the resolution === i. Identify possible solutions i. Implementing the best solution i. Verify the resolution i. Document the resolution |
NSX Training Day 1
infrastructure
Defining a System Problem
- Problems can arise from numerous sources, which include:
- Configuration issues
- Resource contention
- Network attacks
- Software bugs
- Hardware failures
- Poor or untested designs
Troubshooting Process
Defining the problems
- Identifying symptoms
- Gathering information
- Identify recent Changes
Identifying the cause of the problem
- Identify possible causes
- Determining the root cause
- Test possible causes of the problem
Implementing the resolution
- Identify possible solutions
- Implementing the best solution
- Verify the resolution
- Document the resolution
